Frequently Asked Questions
Everything you need to know about our wholesale fragrance services.
Are your fragrances 100% authentic?
Yes, we guarantee that all our oud and designer fragrances are 100% authentic, sourced directly from the original manufacturers and authorized distributors.
What is the minimum order quantity (MOQ) for wholesale?
As a wholesale-focused retailer, we require a minimum order value of $500 to qualify for bulk pricing. Specific item minimums may vary by brand.
How long does international shipping take?
International orders typically arrive within 7 to 14 business days, depending on the destination and customs processing times in your country.
What payment methods do you accept for bulk orders?
We accept all major credit cards, PayPal, and bank wire transfers for larger wholesale transactions to ensure a secure and seamless checkout.
What is your return policy for wholesale purchases?
Returns are accepted within 15 days of delivery for unopened and sealed items. Please note that a restocking fee may apply to large bulk returns.
Do you provide samples before buying in bulk?
We offer sample sets for most of our signature oud collections so you can verify the quality and scent profile before committing to a larger wholesale order.